faq

The questions
you have right now.


No. Branddoq is a fully managed SaaS service. We handle hosting, updates, and security. You log in and get started immediately.

Unlimited. Your plan only determines how many brand guides you can create — one on Standard, three on Premium, as many as you like on Enterprise. Each guide itself holds any number of pages for colors, typography, logos, imagery, downloads and text.

Standard if you look after one brand and build the guide yourself. Premium as soon as you manage several brands or want to use the AI regularly — guide creation from existing CI documents, page building from a text prompt, CI checks in daily work. Enterprise if you want us to handle setup and maintenance, with brand consulting on top.

Yes, any time and in both directions. On an upgrade the extra guides and AI features are available immediately and billing is prorated. A downgrade takes effect at the start of the next billing period so nothing disappears mid-month.

Your guide, the builder and all downloads keep working exactly as before — only the AI check pauses until the next month. We never shut anything off silently and never auto-charge for extras. If you need more permanently, move to Premium or Enterprise.

Your brand guide content and media are stored on servers in Germany. Only the AI features use language models from Anthropic in the USA: the AI design check transmits the file under review together with the rules and reference images of your guide. Anthropic does not train on any of it and normally deletes inputs within 30 days — details in our privacy policy, section 12.

Yes, cancellable monthly at the end of the billing period. Download all your media as ZIP bundles from the media pool and export the guide as PDF beforehand. There is no minimum contract term and no lock-in.

Yes, fully. Upload fonts as TTF/OTF/WOFF2 or choose from Google Fonts. Colors, typography scales, and spacing are all defined completely freely in the builder.


Your brand guide.

Alive.

For everyone.